← Staffing & HR
posted May 30, 2026 · 1 hour, 52 minutes ago

Honest review of Apex Staffing after 8 months — good and bad

We've been using Apex Staffing Solutions for our restaurant locations in Atlanta for 8 months now, mostly for line cooks and counter staff. Here's my honest take: **What's good:** - Response time is fast. We can usually get someone placed within 48 hours for urgency fills. - Derek (our account rep) is actually responsive and follows up. - Turnover from their temp pool has been lower than our previous agency. **What's not great:** - The markup rate is higher than industry average (we're at 42% on hourly). Worth it for us, but negotiate before you sign. - Onboarding docs are a bit clunky — still faxing some stuff which is wild. - Hit-or-miss quality when we need specialized skills (barista experience, for example). Overall I'd recommend them for volume/urgency fills. For specialized roles, post elsewhere first.
Operations
15 pts

4 Comments

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SA
Staffing agency · 9 yrs · 1 hour, 52 minutes ago
Laura — thank you for the honest review, genuinely appreciate it. The fax situation is embarrassing and it's on our list to fix this quarter (new onboarding portal launching in Q2). On the markup, I'll reach out directly — we have a volume discount structure we didn't apply to your account and we should fix that.
Restaurant operator · 8 yrs · 1 hour, 52 minutes ago
A volume discount would definitely help. We've been averaging 8-10 placements a month across the 4 locations so it adds up.
PM
Property manager · 17 yrs · 1 hour, 52 minutes ago
Good to know on the specialized skills gap — we tried using a staffing agency for HVAC-adjacent maintenance roles and it was a disaster. Seems like all the agencies are fine for general labor and fall apart for anything requiring a certification.
HR / PEO services · 5 yrs · 1 hour, 52 minutes ago
This is a common issue across the staffing industry. Certified/licensed roles are much harder to fill quickly through temp agencies. For those, you may want to look at a specialty recruiter or a PEO that co-employs workers with those certifications. Happy to discuss what that looks like.